People often ask what is a single source supplier and how could it benefit my business? Perhaps a good place to start is by considering your own personal purchasing and buying habits. This may help to better understand the pros and cons of having a single source supplier.
How many people get their weekly grocery shopping from 10 different shops, some click and collect, some delivery, some just browsing the store? Who has the time?
So why in business do we do the opposite? Think of all that valuable time used getting quotes from numerous different suppliers, organising deliveries, checking off hundreds of invoices, increasing your admin which ultimately results in spending less time on fee paying activities.
Getting all your weekly household goods delivered from your favourite superstore is very much like what could be referred to as single source, so let’s look at this in a bit more detail..
What is a Single Source Supplier?
In the area of Retail Consumables, a Single Source Supplier is someone who can supply and support you with all your retail consumables and business supplies. It’s those essentials and necessities that keep your stores operational on a day-to-day basis. This type of supplier becomes a partner and a trusted advisor. They work as an extension of your business and of your office. They take time to understand your business, provide an end-to-end process. They collaborate with you to streamline and optimise your supply chain for the best results.
A single source supplier can be the answer to many challenges in your business. This type of support can help you to successfully deploy your resources in a more effective way.
What are the disadvantages of having a Single Source supplier?
The main disadvantage that’s often associated with running procurement through a single source supplier is around the risk attached to putting all of your eggs in one basket. That company may have issues with their supply chain. They may not have the capacity to constantly supply your company. They might not be able to provide detailed advice and support on all of their products if they provide a wide range. So how can you overcome these risks?
Do your research
We would encourage any company to do their due diligence in checking the reliability of the supplier. How many years have they been trading for? What’s their product portfolio like? Are they keeping up-to-date with technology and product innovation to respond to your growing and changing needs. Where do they stand on important issues such as sustainability? What’s their supply chain like?
Get references
Speak to other companies that are using a single source partner in your sector if you can. What have their experiences been? Would they recommend them?
Talk to them
Sound them out! How do they work? What can they offer in the way of additional value to your company? Are they going to care for you and help you to get the benefits of having a single source supplier?
What are the advantages of having a Single Source supplier?
Creating efficiencies
By using a single supplier, you can improve efficiencies in your business in many areas, which are covered below:
Invoicing
Instead of your accounts department getting frustrated with hundreds of petty cash receipts and invoices from multiple suppliers, some single source suppliers can consolidate all your expenditure into one monthly invoice. That’s the kind of thing your accounts team probably dream about and don’t believe could ever happen!
Your single source supplier should also be able to integrate with your systems and provide reporting with your own nominal codes and other data you need, creating further efficiencies
Space
If you’re struggling with storage space and incurring costs, then a single source supplier could be your answer. With all supplies held in one central location, this will free up lots of valuable space that can be used for stock that you can sell.
Deliveries
Have you found yourself running around trying to sort out deliveries from multiple suppliers going to your different stores? With a single supplier, if anything does go awry with the couriers or deliveries, you’ll just have one point of contact to speak to.
Consistency
Consistency of product, price and service is something that companies with a single source partner always benefit from. If you have multiple locations, one location may be running to the local supermarket if they run out of parcel tape, while another is bulk buying from a national distributor. With a single supplier you can have peace of mind that products are being sourced competitively and everyone has the same quality and service.
Distribution
Most single source partners will deliver direct to location. This means you won’t need to use your resources to distribute goods from a central location. This can be especially beneficial if the supplier provides branded products as most will store these at their warehouse and it will take out the process of them going into your warehouse.
Time
This all accumulates into huge amounts of time being saved. Whether its for the accounts team, your warehouse staff, purchasing department or your shop teams. In this way, each department directly benefits from a single source supplier. If you could save over 50% in time admin, how much would that be worth to your business?
Cost saving and control of costs
Using a single source partner can save money through distribution, time saved and efficiencies created, but also in the cost of the goods you buy.
If you have multiple locations, you can buy a lot more competitively as you’ll be able to get discounts for buying in larger quantities. Most suppliers would also offer stock holding to keep bespoke products or products that have a longer lead time in stock, meaning further savings.
By knowing exactly what everything costs from your single supplier you can control these costs across your whole company. Some suppliers will also allow you to set a budget for your stores, providing further benefits in controlling maverick spending and keeping within your budgets.
Get more data
By using a single supplier, it will be a lot easier to get the data you need and more accurate reports. Instead of having to compare different suppliers and expenditure, which may be nearly impossible with multiple suppliers and if the correct data isn’t being recorded, you or your supplier will be able to get the data you need to be able to forecast, report and create further efficiencies in seconds.
So what’s the Single Source verdict?
You may have had quite a few thoughts reading through this piece, but if you’re considering using a single source partner, make sure you do your homework. Research the supplier and make sure they have the capacity to work with you. If you’re unsure about any other element of single source or have any other questions please feel free to contact us and we’ll do our best to help you in your decision.
While you’re here
You can find out more about how our single source supply works here as well as our bespoke platform MyAcopia which drives sustainable procurement for retailers.