Cookie Policy
Last updated: October 2025
This Cookie Policy explains how Acopia Group Ltd (“we”, “us”, “our”) uses cookies and similar technologies on acopia.co.uk and its subdomains. It should be read alongside our Privacy Policy.
Cookies are small text files placed on your device when you visit a website. They help websites function properly, improve user experience, and provide insights to site owners.
Cookies may be:
We also use similar technologies such as local storage and tracking pixels.
We use cookies for several purposes, grouped into categories below:
Category | Description | Legal Basis | Examples |
Strictly necessary | Required for the website to function and cannot be switched off. These do not store personal data. | Legitimate interest / essential for service | Session management, cookie consent preferences |
Functional | Enable enhanced features such as chat, lead capture and forms provided by HubSpot. | Consent | HubSpot cookies for form functionality |
Performance / analytics | Collect aggregated data on visitor behaviour to help us improve site performance. | Consent | Google Analytics, Microsoft Clarity |
Marketing / targeting | Used by us and third parties (Google Ads, LinkedIn) to deliver relevant ads and measure effectiveness. | Consent | Google Ads, LinkedIn Insight Tag |
Non-essential cookies (functional, analytics, marketing) are disabled until you give consent through the cookie banner or “Manage Cookies”.
Below is a summary of the key cookies currently used on this website. This list may be updated periodically following cookie audits.
Strictly Necessary Cookies
Cookie Name | Provider | Purpose | Expiry |
__cf_bm | Cloudflare (via HubSpot) | Used by Cloudflare to distinguish between humans and bots when serving HubSpot forms or chat. Ensures security and reliable delivery of HubSpot services. | 30 minutes |
cookielawinfo-checkbox-* | Acopia | Stores consent preferences for each cookie category | 12 months |
viewed_cookie_policy | Acopia | Records whether the cookie banner has been displayed | 12 months |
__hs_opt_out | HubSpot | Remembers not to ask for cookie consent again | 6 months |
Strictly necessary cookies enable core website functionality such as security, network management, and accessibility. They do not store personal data and cannot be switched off.
Functional Cookies (HubSpot)
Cookie Name | Provider | Purpose | Expiry |
__hstc | HubSpot | Tracks visitors; contains domain, timestamps and session number | 13 months |
hubspotutk | HubSpot | Tracks visitor identity and merges data when a form is submitted | 13 months |
__hssc | HubSpot | Tracks session count and timestamps for analytics | 30 minutes |
__hssrc | HubSpot | Determines if the visitor has restarted the browser | Session |
__hs_cookie_cat_pref | HubSpot | Stores the cookie categories a visitor consented to | 6 months |
Functional cookies help us remember your preferences and enable embedded HubSpot forms and chat functionality.
Performance / Analytics Cookies
Cookie Name | Provider | Purpose | Expiry |
_ga | Google Analytics | Registers a unique ID to generate statistics on how the visitor uses the website | 24 months |
_gid | Google Analytics | Registers a unique ID for daily session analytics | 24 hours |
_gat / _dc_gtm_* | Google Analytics / GTM | Throttles request rate to improve performance | 1 minute |
_clck | Microsoft Clarity | Persists Clarity user ID and preferences across sessions | 12 months |
_clsk | Microsoft Clarity | Connects multiple page views by a user into a single Clarity session record | 1 day |
ANONCHK | Microsoft Clarity | Indicates whether MUID is transferred to Clarity | 10 minutes |
MUID | Microsoft Clarity | Identifies unique web browsers visiting Microsoft sites | 13 months |
Analytics cookies help us understand how visitors interact with the site, measure traffic sources, and improve performance.
Marketing / Targeting Cookies
Cookie Name | Provider | Purpose | Expiry |
_gcl_au | Google Ads | Measures ad conversions and performance | 3 months |
IDE | Google Ads (DoubleClick) | Used to show Google ads on non-Google sites | 13 months |
test_cookie | Google Ads | Checks if browser supports cookies | 15 minutes |
li_fat_id | Tracks ad conversions and retargeting | 30 days | |
bcookie | Browser identifier to recognise device | 12 months | |
li_gc | Stores cookie consent preferences | 6 months | |
AnalyticsSyncHistory | Used for data synchronisation between LinkedIn and analytics | 1 month |
Some cookies are placed by third-party providers that help us run the website, measure performance, or deliver ads. These include:
These third parties may process data outside the UK or EU. We ensure appropriate safeguards are in place (e.g. Standard Contractual Clauses) to protect your information.
You can manage or withdraw your cookie preferences at any time using the “Manage my Cookie Settings” button at the top of this page. You can access this page and manage your cookie preferences via this button at any time by clicking the Cookie Policy & Settings link in the footer of our website.
You can also block cookies in your browser settings, but doing so may limit website functionality (for example, form submissions).
Cookies are retained only for as long as needed for their stated purpose. Persistent cookies expire automatically after their designated period unless renewed by consent.
We review our Cookie Policy regularly to reflect legal or technical updates. The date at the top shows the most recent revision.
If you have any questions about this Cookie Policy or our data practices, please contact:
Data Controlling Officer (DCO):
Mr Deon Vos
Email: [email protected]
Company Address:
Acopia Group Ltd
Global Point, Steyning Way, Bognor Regis, West Sussex, PO22 9SB
Tel: 033 033 300 21
If you are unhappy with how we use your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk.
